Fitness Passport

Fitness Passport at Willows

Your employer pays.
You train.

Willows is a proud Fitness Passport partner facility. If your employer offers Fitness Passport as part of their health and wellbeing program, you may be eligible to access Willows at no personal cost.

How to get started

Three simple steps

Already have a Fitness Passport through your employer? Here is how to start training at Willows.

1

Check with your employer that Willows is included in your Fitness Passport agreement

2

Visit us at reception and our team will confirm your eligibility and get you set up

3

Pay the $59 annual activation and access fee and start training

What is Fitness Passport

A workplace health benefit that gets you moving.

Fitness Passport is a corporate health and wellbeing program that gives employees and their families access to a network of gyms, pools, and fitness facilities across Australia — funded by their employer.

If your employer is part of the Fitness Passport program, you may be able to access Willows as part of that agreement, with your membership costs covered through your workplace benefit.

Not sure if your employer is included?

Fitness Passport eligibility is managed by your employer through the Fitness Passport program. The best place to start is your HR or People and Culture team — they will be able to confirm whether your workplace participates and how to activate your benefit.

Once confirmed, come and see us at reception and we will take care of the rest.

A Willows member training on the gym floor

What is included

Full Willows access. Same as any member.

Fitness Passport members enjoy the same great facilities and services as our standard Fitness Club members.

Gym floor access

Cardio and weights areas, all day every day

Unlimited group fitness

Every class on the timetable at no extra cost

On-demand virtual classes

Available through your member portal anytime

Personalised programming

A gym floor programme built around your goals

ActivRewards app

Member-only rewards and savings from day one

Willows team support

Coaches and staff on hand every visit

Optional add-ons available

Fitness Passport members can add individual extras to their membership at any time. Speak with our team at reception to activate any add-on.

Upgrade option

Add SGPT coached sessions

Upgrade to SGPT for $16.50 per week on top of your Fitness Passport. You get coached small group sessions (max 20), plus BodyMapp, Sauna, and Creche Club — all included.

Activation and access fee

One annual fee to unlock your full Willows access.

Your Fitness Passport covers the cost of your gym access at Willows. To unlock your online member profile — giving you access to on-demand classes, bookings, and the member portal — there is a one-off annual activation and access fee.

This is separate to your Fitness Passport agreement and is paid directly to Willows. It covers your full year of online member access.

Annual activation and access fee

Member profile access

$59

per year — paid directly to Willows

Activates your online member profile, giving you access to on-demand classes, virtual sessions, and the full Willows member portal.

This activation and access fee is not part of your Fitness Passport agreement. It is a one-off annual charge paid directly at Willows reception when you set up your profile.

Frequently asked questions

Everything you wanted to know about Fitness Passport at Willows.

Fitness Passport is a corporate health and wellbeing program that gives employees access to a network of gyms and fitness facilities across Australia — funded by their employer. If your workplace participates, you may be able to access Willows as part of that benefit at no personal cost.
The best place to check is your HR or People and Culture team. They will be able to confirm whether your workplace participates in the Fitness Passport program and how to activate your benefit. You can also visit the Fitness Passport website directly to search for participating employers.
Once you have confirmed your eligibility with your employer, come in and speak with our team at reception. We will verify your Fitness Passport details, set up your access, and get you started. You will also need to pay the annual activation and access fee of $59 to activate your online member profile.
Fitness Passport members at Willows get the same access as a standard Fitness Club member — gym floor, unlimited group fitness classes, on-demand virtual classes, personalised programming, and ActivRewards. The sauna, BodyMapp, and Creche Club are available as paid add-ons.
The $59 annual activation and access fee activates your online member profile at Willows, giving you access to on-demand classes, virtual sessions, and the full member portal. This fee is separate to your Fitness Passport agreement, is paid directly to Willows at reception, and is charged once per year.
Yes. Fitness Passport members can add SGPT for $16.50 per week on top of their Fitness Passport membership. This gives you access to coached small group training sessions (max 20 members), plus BodyMapp 3D scanning, the Infrared Himalayan Salt Sauna, and Creche Club — all included. Speak with our team at reception to activate. Learn more about SGPT.
Yes. The Infrared Himalayan Salt Sauna ($5/wk), BodyMapp 3D body scanning ($2/wk), and Creche Club ($5/wk) are all available as paid add-ons for Fitness Passport members. These are outside the Fitness Passport agreement and paid directly to Willows. Speak with our team at reception to activate any add-on.
Yes. The Personalised Programming Service is available to all Willows members including Fitness Passport holders. Book a session with one of our coaches and walk away with a programme built specifically for your goals. Learn more about the Personalised Programming Service.
Family eligibility depends on your employer's specific Fitness Passport agreement. Some employers extend the benefit to immediate family members. Check with your HR team or the Fitness Passport website for details on what your agreement covers.

Ready to start training at Willows?

If your employer is part of the Fitness Passport program, come in and speak with our team. We will confirm your eligibility and get you started straight away.

Willows Health & Lifestyle Centre — Toowoomba, QLD